Privacy Policy

yupio website is owned by hz-tech s.r.o., which is a data controller of your personal data. We have adopted this Privacy Policy, which determines how we are processing the information collected by yupio, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using yupio. We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you download the App and create an account, we may collect certain information about you, such as:

  • Name;

  • Username;

  • Email address;

  • Mobile number;

  • Gender identity;

  • Date of birth;

  • Sexual preference;

  • Photographs;

  • Location

Once you register, you will be able to review and change this information at any time just by logging in to Yupio (other than your name, date of birth and location (which, if you have given Yupio access to your location in your device settings, is automatically updated based on the location of your device)). It is your responsibility to ensure that your account details are kept up to date.

We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile. When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. If you have chosen to include sensitive information in your profile, such as information about your beliefs, the processing of this information is based on your voluntary and explicit consent

Purchases Information

If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes. If a transaction is rejected or blocked, the user will be notified that their transaction cannot be processed.

Geolocation Information

If you have given Yupio access to your location in your device settings, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we use it to personalise the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.

If you have given Yupio access to your location, but wish to turn this off, you can do so by the following methods:

  1. iPhone app — settings, privacy, location services, Yupio

  2. Android — settings, location, Yupio, permissions, location

Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy.

Links

We may keep track of how you interact with links available on Yupio including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.

Customer Support

We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you) for 5 year after deletion of your account.

Cookies and similar technologies

When you visit our Sites or when you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognise and remember you.

Use of your data

In order to deliver an enjoyable experience to you, we may use your Registration and other information to:

  • offer you our services and features;

  • contact you with information about the App (e.g., updates and new features);

  • personalise the App/Sites and the content we deliver to you;

  • conduct research and analytics about how you use and interact with the App/Sites;

  • to test new technologies and processes designed to enhance and improve the App/Sites;

  • resolve disputes, troubleshoot problems and to enforce our Terms & Conditions;

  • investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.

  • to send you information about the promotions and offers we have available (e.g., specify the types of goods/services/offers to be provided via direct marketing) by direct marketing or other modes of communication - if you’ve signed up for our communications or otherwise told us it’s OK. We will not use your information in email direct marketing unless you give us your consent during the Account creating process or via Settings in the App (you can withdraw from marketing at any time via Settings in the App or by using the opt-out mechanisms and links provided in each message); and

  • protect our Users and third parties from harm.

Moderation Practices

We use a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Yupio to contest the decision.

If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.

Lawful Basis

Under EU and UK data protection laws, we are required to tell you our lawful basis for using your data. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).

1) To provide you with the Yupio social networking service

  • data requested: Name, email address, date of birth, location (CCPA Categories A and B)

  • source: You provide your name, email address and date of birth to us. We obtain location data from the device that you use to access the service

  • legal basis: Contractual necessity

2) To facilitate networking opportunities on the Yupio App

  • data requested: Optional information that you choose to provide in your profile, including preferences, gender, interests, photos etc. (CCPA Categories B, C, H, I, J)

  • source: You provide this information to us

  • legal basis: Contractual necessity and our legitimate interests – it is in our legitimate interests to facilitate networking opportunities in the Yupio app. For special category/sensitive personal data, we rely on your explicit consent.

3) To take payment for premium services (not applicable for Users making payments via the Apple App Store)

  • data requested: Payment card details (CCPA Categories B and D)

  • source: You provide this information to us

  • legal basis: Contractual necessity

4) To carry out research and analysis to help us improve the App and to test new technologies and processes designed to enhance and improve the App/Sites

  • data requested: Log and usage data, including IP address, browser type, referring domain, pages accessed, mobile carrier and search terms, images and video, registration information, profile information (CCPA Categories A, F and H)

  • source: You provide photos and videos to us. We obtain the log and usage information from the device that you use to access the service

  • legal basis: Legitimate interests – it is in our legitimate interests to analyse the way in which Users are accessing and using our services and to test new technologies so that we can further develop the App, implement security measures and improve the service

5) To investigate and block Users for reported infringements of our Terms and Conditions of Use

  • data requested: Name and user registration details, profile information, content of messages and photographs + usage and device data such as IP address and IP session information (CCPA Categories A, B, C, F, and H)

  • source: You provide your registration details, profile information, messages and photographs to us. We obtain the other information from the device that you use to access the service.

  • legal basis: Legitimate interests - it is in our legitimate interests to prevent unauthorised behaviour and to maintain the safety and integrity of our services

6) To serve promo cards and advertisements on the App

  • data requested: Location, gender, age, and information that you have optionally provided us with via your profile (CCPA Categories A, C and G)

  • source: We obtain age, gender and profile information from you, and location data from the device that you use to access the service

  • legal basis: Legitimate interests – it is in our legitimate interests to target advertisements so that Users see relevant advertisements and to allow us to generate income from advertising revenue

7) To defend legal claims, protect legal rights and to protect people from harm

  • data requested: This could include any information that is relevant to the issue

  • source: This information may be obtained directly from you, from your device or from third parties, depending on the information involved

  • legal basis: Legitimate interests – it is in our legitimate interests to protect our legal rights, defend legal claims and to protect our Users and third parties from harm

Disclosure of information

Our policy is to not disclose your Registration Information or personal data, except in the limited circumstances described here:

  • Moderators – To monitor activity on the App and approve content (Name and user registration details, profile information, content of messages and photographs (CCPA Categories A, B, C, and H))

  • Payment Processing and Telecommunications Companies – To facilitate payments for our premium services. (Cardholder name, cardholder address, card number, payment amount, transaction date/time (CCPA Categories A, B, and D))

  • Law and Harm – We will cooperate with all third parties to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. (This could include any personal data that Yupio holds about you, depending on the nature of the request or the issue that we are dealing with, including all CCPA Categories listed above)

  • Marketing Services Providers – To help us serve marketing and advertising on third party websites and applications and measure the effectiveness of our advertising campaigns. (Advertising identifier associated with your device (Device ID), estimated location (based on your IP address), age, gender and data about your visit to our Sites or App and action taken on those (for example if you downloaded our App or created an account with our App), hashed email address (for ‘custom audiences’ only) (CCPA Categories B, C, G, F and K))

What others may see about you

When using the Yupio App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users and non-users of the App. We want our Users to be careful about posting information that may eventually be made public.

Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. Please remember that photographs that you post on Yupio may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.

Your Yupio profile and other information you make available via the App may be viewed and shared by Users with individuals who may or may not be users of the App. For example, a User may recommend you as a match to his or her Facebook friend(s) by taking a screenshot of your profile picture and sharing it, regardless of whether such friend(s) is also a User of the App.

Our policy towards age

Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the App - sorry kids, we know Yupio is cool, but you’ll have to come back when you’re old enough!

Yupio does not knowingly collect any information about or market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.

Security

Here at Yupio, we pride ourselves on taking all appropriate security measures to help protect your information against loss, misuse and unauthorised access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.

Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.

Your rights

Privacy laws applicable in your country may give you the following rights:

  1. Right to be informed: what personal data an organisation is processing and why (we provide this information to you in this Privacy Policy).

  2. Right of access: you can request a copy of your data.

  3. Right of rectification: if the data held is inaccurate, you have the right to have it corrected.

  4. Right to erasure: you have the right to have your data deleted in certain circumstances.

  5. Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.

  6. Right to data portability: you can request a copy of certain data in a machine-readable form that can be transferred to another provider.

  7. Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.

  8. Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.

The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.

Data retention and deletion

We keep your personal information only as long as we need it for the legal basis relied upon and as permitted by applicable law. When your Account is deleted, we make sure it is no longer viewable in the App. For up to 28 days, it is still possible to restore your Account if it was accidentally deleted, if you have not created a new account with the same email address yet. After 28 days, we begin the process of deleting your personal information from our systems, unless:

  1. we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may be kept for tax and accounting purposes);

  2. we must keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behaviour that led to the block - this information is retained for evidential purposes in case of queries or legal claims concerning the block);

  3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or

  4. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account).

  5. Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.

Changes to this policy

As Yupio evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at yupio.app. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, via an email to the email associated with your Account or by posting a notice within Yupio.

Terms and conditions
Privacy policy